世界上大约一半的人口无法获得我们许多人认为理所当然的基本医疗服务。这一挑战是全球性的，人们与其所需要的医疗服务之间的障碍也是全球性的。这些障碍可以被描述为可用性、可负担性和可接受性。
- 可用性可以定义为人们在需要时获得医疗服务的能力。
可负担性可以定义为人们支付的能力——医疗服务本身以及间接费用，如旅行、需要请假或有人陪同——而不会造成经济困难。
可接受性涉及人们对特定医疗服务的看法，以及他们寻求和接受这种服务的意愿。
基于非洲（卢旺达）、亚洲（印度）和欧洲（奥地利、瑞士）的全球最佳实践，本文研究了所有三个障碍以及克服这些障碍的相关措施。
文章关键要点
通过扩大覆盖范围和能力，向所有人群提供医疗服务，缩小患者医疗服务差距。
通过系统地降低费用，以可预测的成本和最小的财务风险，降低每个病例的医疗服务成本。
通过提供高质量的患者体验和合适的医疗服务，解决人们对医疗服务的担忧。
阅读本文，了解转变医疗服务的这些重要因素。
这篇报告是天辰娱乐医疗洞见系列的一部分。它提供了有关“转化医疗服务体系”的理念和实用解决方案。如欲了解更多洞见，请访问siemens-healthineers.com/insights-series。
About the authors
Dr. Ralf Meinhardt
Senior Global Marketing Manager
Siemens Healthineers
Ralf Meinhardt leads Siemens Healthineers’ thought leadership activities related to Transforming Care Delivery. Previously, Ralf worked in the pharmaceutical industry, as well consulting, and scientific research. Ralf holds a Doctor of Economics and Social Sciences degree from the University of Erlangen-Nuremberg. He also holds a Master of Science degree in Management. In addition to his academic work at the University of Erlangen-Nuremberg, he also studied at the Indian Institute of Management, Bengaluru (IIMB). His scientific background is in the field of corporate strategy, a subject on which he has authored several publications.
Dr. Herbert Staehr
Vice President
Global Head of Transforming Care Delivery
Siemens Healthineers
Herbert Staehr serves as Global Head of Transforming Care Delivery for Siemens Healthineers, driving the company’s activities and messaging around delivering high-value care. In this capacity, he develops and executes programs and outreach strategies aimed at healthcare providers around the world, as well as stakeholders in every branch of the healthcare industry. Before joining Siemens Healthineers, Herbert spent several years with one of Germany’s leading private hospital groups, as head of the Corporate Development department and serving as Managing Director of an acute care and a post- acute care hospital in Germany. He also spent several years with McKinsey & Company with their healthcare practice, providing strategic advice to a wide range of international clients. Herbert holds a doctorate in Healthcare Economics from the University of Hohenheim.
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